The Sidhil Story
Sidhil is the UK's leading manufacturer of hospital beds and ward furniture, community loan store beds and equipment, GP surgery plinths, couches and furniture, residential/nursing care home beds and furniture, and equipment for daily living.
Based in the heart of beautiful Yorkshire, Sidhil is home to a dedicated team of healthcare professionals. All the functions of the company - product development, sales, manufacturing, customer service, and accounts - are housed in our advanced manufacturing facility.
This leads to several key benefits for the customer. Our commitment to UK manufacturing means that we continue to invest in leading edge production technology, such as one of the first 3D laser cutting facilities to be installed in the UK. The use of fast, flexible and accurate technology such as this leads to dramatic improvements in product quality, whilst at the same time giving the company the ability to rapidly shift manufacturing from one product to another to support customer demand. This speed of supply, combined with our commitment to customer service excellence, is the reason Sidhil’s customers remain so loyal.
Our location has other benefits: from a logistical point of view we are close to the centre of the UK with easy access to main motorways and rail links, which helps to ensure smooth supply of our products to our customers; and the large population within easy commuting distance - such as Leeds, Manchester, Bradford, Halifax - provides access to a pool of skilled individuals.
We also believe that our location helps to tackle an incredibly important issue. All of us are becoming more and more concerned about our environmental footprint, and Sidhil’s ability to shorten the supply chain between you and the manufacturer of your products means that less fuel is used transporting the equipment to you, and that means less carbon dioxide getting into the atmosphere. We are now all familiar with the concept of ‘food miles’; we believe you should pay just as much attention to ‘bed miles’.
The family owned business has been in existence for 110 years. Everyone, from the newest recruit to the Chairman, is dedicated to supporting the healthcare professional, while at the same time Sidhil is part of the privately owned Siddall & Hilton Group of companies, a multimillion pound organisation providing tremendous financial stability. You can meet the team by visitng our blog.
Company Information: Sidhil Limited Registered in England No. 495946
Registered Office: Sidhil Business Park, Holmfield, Halifax, HX2 9TN
VAT Registration Number: GB 461 1277 66
Terms & Conditions
1. General
These
terms and conditions apply to all contracts for the supply of goods by
us (the company) and the placing of any orders for or receipt of such
goods by a customer shall constitute its acceptance of these terms and
conditions.
The
company shall not be bound by any terms of conditions inconsistent with
or additional to these terms and conditions, or any representations
made by or on behalf of the company, unless the same are expressly
adopted by the company in writing under the hand of a director of the
company for the purpose of a particular supply.
The
company shall not be bound by any contract for the supply of goods
unless such contract is in writing and until it has confirmed the
customer’s order in writing, or has dispatched goods in response
thereto, and the company’s catalogue, price lists and other advertising
matter shall not form part of any contract between the company and a
customer.
No
concession made by the company shall amount to a waiver or shall
prejudice any subsequent exercise of its right (whether or not the
customer shall have acted upon the same or shall have received any prior
notice withdrawing such concession).
All
contracts for the supply of goods by the company are governed by
English law and the English courts shall have exclusive jurisdiction as
regards any dispute arising in relation thereto, unless the company (at
any time) elects otherwise.
2. Prices & Payments
(I) Prices
for the company’s products are as shown on the company’s price list
issued from time to time and may be subject to certain discounts as
specifically agreed in writing by the company.
(II) All
prices are subject to the addition of value added tax at the current
rate (unless the order qualifies for exemption in accordance with
present VAT legislation and a proper exemption certificate is supplied
with the order). We would advise you to check with your local VAT office
for guidance before placing your order.
(III) All
prices for the supply of goods by the company are liable to change,
without prior notice, to the price ruling of the date of dispatch
(particularly in the event of changes in the company’s associated
costs), notwithstanding any quotations or confirmations of order
previously made.
(IV) Terms
are net unless otherwise stated and payment should be received within
30 days from the date of the invoice. Failure to comply with this
condition will give Sidhil Ltd options under the Late Payment of
Commercial Debt (interest) Act 1998.
The company shall be entitled:
1. To
suspend, cancel delivery or retake possession of any goods which are or
may become outstanding (under that or any other goods);
2. To be indemnified by the customer on demand for its costs incurred in connection with the collection of the overdue accounts;
3. To apply any sums received from the customer to settle its accumulated liabilities; and
4. To refuse or disallow, if otherwise appropriate, any discount formerly allowed.
(V) The
prices shown in the Company price list are carriage paid England,
Scotland and Wales mainland destinations only (other than exceptions
explained below). Any type of delivery to Northern Scotland, the Western
extremities of England and Wales, Northern Ireland and destinations
involving transit over water will be charged at an agreed rate with a
Sidhil representative. All direct customer deliveries in the normal
carriage paid areas described above will be charged at £6.95 or 5% of
the net order value, excluding VAT if greater than £6.95. All spares and
service components will be subject to a minimum £6.95 delivery and
packing charge.
(VI)
A small order handling charge of £25.00 will be applied to all orders
received by the company at a net value of less than £250.00.
3. Goods
(I) Metalwork
products are normally finished in epoxy powder coating, as described in
Sidhil product literature. The company reserves the right to supply a
reasonable substitute colour without notice.
(II) The
company shall be entitled to vary the design and/or specification of
any goods to be supplied by it after contract and before despatch,
without prior notice.
(III) The
customer acknowledges that is has made all necessary investigations and
arrangements, independent of the company, to satisfy itself as to the
quality, fitness and condition of the goods and has not relied upon any
representation in respect thereof other than as specifically confirmed
in writing by the company, all other obligations as may otherwise be
implied on the part of the company are (so far as permitted by law)
hereby excluded and negated.
4. Deliveries
(I) Any
delivery dates quoted by or specified to the company are estimates
only, and do not form a contractual terms between the customer (who in
the event of any delay in delivery, shall not be entitled to cancel its
order) and the company (who in such event of delay shall not be liable
for consequential loss or damage).
(II) The
goods shall be at the sole risk of the customer from the time of the
delivery by the company to the customer or, if earlier, to a third party
carrier organised by the customer.
(III) The
method of delivery of the goods shall be decided upon by the company
and in the event of any damage in transit prior to receipt by the
customer, the customer must give the company full details thereof in
writing, within 3 working days to Sidhil Ltd, Sidhil Business Park,
Holmfield, Halifax, HX2 9TN, (time in this respect shall be of the
essence) failing which the customer will be deemed to have irrevocably
waived and abandoned any complaint and the company will be released from
any liability in relation to such loss or damage. The customer does not
relieve himself of responsibility by signing a delivery note with the
words “not examined”. All deliveries are assumed to be ground floor
deliveries.
5. Property
(I) The
legal title in goods supplied by the company shall remain vested in it
and shall not pass to the customer until the price of such goods and any
other goods supplied to the customer and other indebtedness of the
customer to the company has been paid in full.
(II) Until
that time, the customer holds the goods in a fiduciary capacity as
bailee for the company and will mark goods as the company’s property,
and will only be permitted to re-sell the goods in its own name,
receiving and holding any proceeds of such re-sale of the goods (or any
product which incorporate the goods) or any part of them on behalf of
the company in a separately identified account.
(III) The
customer is only permitted to re-sell the goods if it is solvent. If
the customer enters into liquidation (whether compulsory or voluntary
(except for voluntary liquidation whilst solvent for the purposes of
reconstruction)), suffers the appointment of a receiver or an
administrator, has an administration order made in relation to it or is
struck off the register of companies, dissolved or otherwise ceases to
exist the goods must not in any circumstances be re-sold.
(IV) Pending
re-sale the customer shall store the goods separately, and the company
shall be entitled at any time to retake possession and dispose of the
goods (for its own account) and for that purpose to enter into any
premises of, or controlled by, the customer.
6. Returns And Replacements
(I) In
the event of any shortage or failure of delivery of, or any defect in,
goods supplied by the company, the company may, provided the customer
has notified it in writing within 3 working days of receipt to Sidhil
Ltd, Sidhil Business Park, Holmfield, Halifax, HX2 9TN, (or in the case
of non-delivery, within 7 days of the estimated delivery date), at the
company’s option, replace or give the customer credit against the return
thereof to the company.
(II) If
the company chooses, on notification by the customer aforesaid, to
replace or give credit in respect of undelivered or defective goods,
that shall be in full and final satisfaction of all and any claims
against it in respect of the same.
(III) In
the absence of such notification, and if appropriate the return
allegedly defective goods (with suitable packaging and ancillary
documents), the company shall have no liability whatsoever in respect of
any non-delivery of or shortage of defects in the goods.
(IV) The
company will not accept the return of goods delivered in accordance
with a customers order unless a director of the company has agreed in
writing to accept their return, which shall not constitute any admission
on the company’s part. If the company has so agreed the goods shall be
returned at the risk and expense of the customer and must be delivered
to the company in perfect condition (otherwise their return will be
rejected), and shall be subject to clause 7 (4) hereof.
(V) If
used, returned goods must be cleaned in accordance with DH Health
Notice (93) 26 recommendations and information must be supplied of any
contact with known contagious diseases and packaged suitably for safe
transportation. Failure to comply with this term will result in a
decontamination charge.
(VI) Waste Electrical and Electronic Equipment Regulations 2006 (as amended)(the “Regulations”).
(VI.I)
The Purchaser shall be responsible for the costs of collection,
treatment, recovery and environmentally sound disposal of the Product
and Replaced Product (any Product that is intended to be replaced by the
Product) in accordance with the Regulations.
(VI.2) The Purchaser shall not dispose of the Product or the Replaced Product other than in accordance with the Regulations.
(VI.3)
The Purchaser agrees to indemnify and keep indemnified the Seller from
and against any and all loss damage or liability (whether criminal or
civil) suffered and legal fees and costs incurred by the Seller
resulting from a breach of this clause.
7. Cancellations
(I) If
the customer makes any default in or commits any breach of its
obligations to the company or if distress or execution is levied against
it or its assets or if it makes or offers any arrangement or
composition with its creditors or commits any act of bankruptcy or to
wind up the customer shall be presented or receiver of its property
appointed, then the company shall forthwith be entitled:
1. To
elect to treat outstanding contracts and deliveries as terminated and
cancelled and to be discharged from all further performance or
outstanding liabilities to the customer and/or
2. To
retain all monies paid by the customer (on account or otherwise) and to
stop goods in transit, exercise liens there over and/or sell the same
on its own account (without prejudice to any other rights it may have
against the customer).
(II) In
the event of hostilities, civil disturbances, plant breakdowns,
government regulations or any other cause (whether or not of a like
nature) beyond the company’s control, it shall be entitled to elect
without compensation to the customer either to be relieved of all and
any obligations thereby prevented or impeded and all liabilities to the
customer which may otherwise arise from the same or to postpone delivery
of the whole or any part of any consignment of the goods.
(III) A
customer shall not be entitled to cancel any order for any item not
held by the company in stock and in any other event the company will not
accept cancellation unless a director of the company has agreed to such
cancellation
in writing, or by fax quoting a contact name and telephone number.
(IV) In
the event of the company accepting cancellation or the return of goods
here under, it shall be entitled to make (by invoicing the customer or
reducing any credit given) a charge against the customer for its
administration, storage and other consequential expenses, equal to 25%
of the invoice price of the said goods, plus a nominal £15 return
carriage charge.
(V) In
the event of a request for cancellation of an order for non-catalogue
items, the Company reserves the right to cover all its costs.
8. Warranties
(I) Our
warranty is provided against any manufacturing defect. Normal wear and
tear, accidental damage, product misuse and non approved modifications
are excluded from the warranty.
(II) Although
the company will endeavour to respond to all genuine warranty claims
within a reasonable time scale, we cannot provide a guaranteed response
time.
(III) All goods are covered by a one-year warranty unless otherwise indicated in the catalogue or agreed in writing.
9. Updates
(I) These terms and conditions are issued on 01/11/11 and supersede all previous versions of the terms and conditions.